✅ Shipping Policy (Free Shipping – UK)

📦 Shipping Information

Thank you for shopping with Silk Pillowcase. We are happy to offer FREE shipping across the UK on all orders.

🕒 Processing Time

All orders are processed within 1–2 business days after payment is confirmed.
Orders are not shipped on weekends or public holidays.

🚚 Shipping From

All orders are shipped from Glasgow, United Kingdom.

🇬🇧 UK Delivery (Free Shipping)

We provide FREE standard delivery across the UK.

Estimated delivery time:
⏱ 2–5 business days after dispatch.

We use reliable courier services such as:

• Royal Mail

• Evri

• DPD (if needed)

🌍 International Shipping

Currently, we do not offer international shipping.
At this time, we only deliver within the United Kingdom.

📬 Order Tracking

Once your order is dispatched, you will receive a confirmation email with tracking details (if available).

❗ Delays & Delivery Issues

While we aim to deliver all orders on time, delays may occur due to courier services, weather, or unforeseen circumstances.
If your order is delayed or lost, please contact us and we will do our best to help.

📞 Contact Us

If you have any questions about shipping, please contact us at:
📧 info@mysilkypillowcase.com

📦 Shipping Information

Thank you for shopping with Silk Pillowcase. We are committed to delivering your order as quickly and safely as possible.

🕒 Processing Time

All orders are processed within 1–2 business days after receiving payment.
Orders are not shipped or delivered on weekends or public holidays.

🚚 Shipping From

All orders are shipped from Glasgow, United Kingdom.

🇬🇧 UK Delivery

Estimated delivery time within the UK:
2–5 business days after dispatch, depending on the courier service.

We usually ship via trusted courier services such as:

• Royal Mail

• Evri

• DPD (if required)

🌍 International Shipping

We also offer international shipping.
Delivery time for international orders may take 7–15 business days, depending on the destination and customs processing.

Please note:

• Customs duties, taxes, or import fees (if any) are the responsibility of the customer.

• Delivery delays may occur due to customs or local postal services.

📬 Tracking Information

Once your order is shipped, you will receive a confirmation email with tracking details (if available).

❗ Delays & Lost Packages

We are not responsible for delays caused by courier services, weather conditions, or customs issues.
If your package is lost in transit, please contact us and we will assist you in contacting the courier.

📞 Contact Us

If you have any questions about your shipment, please contact us at:
📧 info@mysilkypillowcase.com